Ramsay Health Care has not been able to reach agreement on a new contract with health insurer Bupa. Please click here to access the Protect Your Cover website which contains more information for impacted Bupa patients and their doctors.
Our mental health clinic, Dudley Clinic, is now known as Ramsay Clinic Orange following the rebranding of Ramsay Mental Health clinics across Australia. Our new naming structure will allow patients to identify their local Ramsay Clinic and access those high quality mental health services. We will be able to foster better connectivity between regional and metropolitan mental health services, enhance the accessibility of information for patients and their families, and to showcase the size and scale of our mental health services.
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Our Net Promoter Score:
Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.
We have made it easier for consumers to find and understand information about our excellent patient outcomes and initiatives.
We have introduced initiatives such as the Ramsay Rule and the Speak Up For Patient Safety Program, to promote patient safety and maintain high standards of care.
Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.
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General Enquiries 02 6362 8122